This consultation is closed. Thanks for your feedback.

Mayors Park in Clifton Hill is a much loved community facility. We're working to ensure it meets the needs of user groups and their members as well as the broader community, both now and in the future.

We want to ensure the management of Mayors Park works for everyone, and ensure fair and equitable access to the facility.

As a current user of Mayors Park, we want to hear about your experiences of using the facility - what works well and what could be improved.

Your feedback will help ensure Mayors Park continues to be the much-loved and accessible asset for our community.

Please complete the survey below by 8 March 2019. Survey responses are limited to one per individual.

How do you associate with the centre? (choose one or more of the options below) Required
Have you participated in any of the centres programs in the last 12 months? (Please choose any that apply) Required
If yes, which option best describes the issue? Choose any that apply Required
On a scale of 1-5 (5 is very important and 1 not important at all) how do you rate the importance of the following: Required
1
2
3
4
5
clean facilities
well maintained nets or netball goals
well maintained court surfaces
easy to use booking system
good governance/running of your club(s)
affordability
value for money
none of the above
other
access to courts (only courts)
Access to courts and pavillion facilities (toilets and change rooms)
adequate car parking spaces
adequate bike parking
facilities manager available on site during open hours
On a scale of 1-5 how do you rate the centres performance on those aspects ( 5 is above expectations and 1 is clearly below expectations) Required
1
2
3
4
5
access to courts (only courts)
access to courts and pavillion facilities (toilets and change rooms)
adequate car parking spaces
adequate bike parking spaces
facilities manager is available on site during opening hours
clean facilities
well maintained nets or netball goals
well maintained court surfaces
easy to use booking system
good governance/ running of your club(s)
affordability
value for money
What qualities do you appreciate in sports centre staff generally (5 is very important to me and 1 is not important to me at all) Required
1
2
3
4
5
friendly and approachable style
timely response to inquiries
present during open hours
obvious skill and experience in centre management
obvious skill and experience in sports performance
impartial and professional style
obvious skill and experience in engaging the broader community
How do you rate the performance of Mayors Park centre staff on those criteria? (5 is great 1 is clearly below standard) Required
1
2
3
4
5
present during opening hours
timely response to inquiries
friendly and approachable style
impartial and professional style
obvious skill and experience in engaging the broader communtiy
obvious skill and experience in sports performance
obvious skill and experience in centre management
How regularly do you usually visit the centre? Required
How long have you been using the facility? Required
Has any issue caused you to have a negative experience of the centre in the last 12 months? Required
Did you report the problem to staff or centre management? Required
How likely are you to recommend this centre to others? Required
Was the issue resolved satisfactorily? Required
Your current use of the centre
Your user experience
Overall satisfaction

The survey form is now closed. Thanks for your contributions.